Aspen Touch Solutions ATM-123R Series Specifikace Strana 71
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Maintenance and Troubleshooting
Hog iPC Handbook 61
Basic Hardware Troubleshooting
The following items describe basic troubleshooting for the Hog iPC console hardware. For
software troubleshooting, refer to the software manual specific to the operating system
(Wholehog 3 or Wholehog
2) you are using.
If you are experiencing trouble with your Hog iPC console, refer to the following table.
If the problem persists, contact High End Systems Support at 800.890.8989 or
Troubleshooting Console Problems
Problem Suggestion(s)
The console does not boot
• Check the AC power switch at the back of the console is ON. Press
the computer power button to boot the console.
• Check that monitors are plugged in, hooked up and turned on.
• Check the Hard Drive LED on the back to see if it is flashing during
the bootup.
• Check that the keyboard and mouse are connected to the correct
PS2 slots.
No DMX output
• Check that fixtures are properly patched in Hog 3PC or Hog 2PC.
• Turn the AC power switch at the back of the console to OFF, wait 10
seconds and turn it back on.
• Look for DMX indicators on fixtures or with a DMX tester.
No Timecode Input
• Check that timecode is properly enabled in Hog 3PC or Hog 2PC.
• Turn the AC power switch at the back of the console to OFF, wait 10
seconds and turn it back on.
• Confirm timecode source is valid with a timecode tester.
Only one monitor is working • Check that monitors are plugged in, hooked up, and turned on.
The touchscreen functions appear
on the wrong monitor
• Use the Swap Touchscreens button in the Hog iPC Configuration
Panel
MIDI is not functioning
• Check that MIDI is properly enabled in Hog 3PC or Hog 2PC.
• Turn the AC power switch at the back of the console to OFF, wait 10
seconds and turn it back on.
• Confirm MIDI source is valid with a MIDI tester.
• Watch for indication of MIDI IN or OUT on LEDs on back of the
console.
Starts with the wrong version of
Hog PC software
• Open the Hog iPC Configuration Panel and select the desired
version of Hog PC.
No intensity control on fixtures
• Confirm the Grand Master fader (usually master #1) is up.
• Confirm the master for the cuelist is up.
• If fixtures are in the programmer or editor, turn off the Blind function.
• Check to ensure intensity values are not parked.
- Handbook 1
- Contacting High End Systems 2
- Changes 3
- Trademarks 3
- Declaration of Conformity 4
- FCC Information 5
- Product Modification Warning 5
- Important Safety Information 5
- Warranty Information 6
- Table of Contents 7
- System Restore 10
- Safety Information 10
- Console 13
- Features 14
- Software 15
- Terminology 16
- Specifications 17
- Electrical 18
- System Setup 19
- Setting up the Console 21
- USB Device Support 22
- Starting the Console 24
- Shutting Down 24
- Command Buttons 27
- Hog iPC Console Options 28
- File Management 30
- Upgrade Options 33
- Hardware Options 34
- Touchscreen Options 35
- Monitor 3 36
- Hardware Diagnostics 37
- Hog iPC Information 38
- Aspen Monitor Controls 39
- OSD Menu and Function 40
- ELO Monitor Controls 41
- OSD Control Options 42
- Monitor Display Angle 42
- Using Hog 43
- 3PC Software 43
- Networking 45
- Patching 45
- Trackball Preferences 45
- Launching Hog 3PC 46
- Backing Up 47
- Exiting Hog 3PC 47
- USB Playback Wings 49
- MIDI and Linear Timecode 50
- Timecode input 51
- Using Hog® 3PC Software 52
- 42 Hog iPC Handbook 52
- 2PC Software 53
- Functional Differences 56
- Key Functionality 57
- Playback Faders 57
- Launching Hog 2PC 58
- The USB Device Status Panel 62
- Saving and Loading 63
- Changing the Show Folder 63
- Printing to File 64
- Exiting Hog 2PC 64
- Advanced Operations 65
- Keyboard Shortcuts 66
- Hog 2PC Keyboard Shortcuts 67
- Using Hog® 2PC Software 68
- 58 Hog iPC Handbook 68
- Hardware 73
- Hog 3PC Application 74
- Hog 2PC Application 75
- 66 Hog iPC Handbook 76
- Before You Begin 79
- Upgrading Applications 81
- Vigtig Sikkerhedsinformation 89
- Japanese 90
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